Review 2017

Swiss Payment Forum
November 6 and 7, 2017

Program as PDF

Summary as PDF


Key Topics of the 6th Annual Conference

  • Mobile Payment Trends: TWINT, Samsung Pay, Apple Pay, Alipay
  • Biometry: Effects on digital payment
  • 3-D Secure 2.0: Advantages for merchants and issuers of cards
  • The implication of PSD2 for merchants and banks
  • Value Added Services as as a mean to escape the price spiral
  • Use Case Tokenisation
  • Blockchain as a game changer

Monday, 6th November 2017

08.00 a.m. Reception with coffee, tea and Gipfeli

08.30 a.m. Welcome note and opening of the Swiss Payment Forum 2017
Sandro Graf, Senior Lecturer / Head of Swiss Payment Research Center, ZHAW School of Management and Law

The Development of the Payment Sector in Switzerland
• How did the payment landscape change during the last two years?
• What can we expect at the Swiss Payment Forum 2017?
Dr. Thomas Fromherz, Chief Strategy Officer, Payments, Netcetera

09.00 a.m.
Value Added Services as Prime Discipline in Finance
• An increase of the comparability between payment services
• The price becomes more important
• Value Added Services as a mean to escape the price spiral
Christian Baumann, Head Value Added Services, SIX Payment Services AG

09.40 a.m.
How will biometry affect the way we pay?
• Customers' and merchants' needs in the payment process
• Actual challenges
• Biometric trends: developments and solutions
Beat Burkhalter, Vice President and Julien Lacombe, Solution Sales eBanking, Trüb Gemalto Schweiz AG

10.20 a.m. Networking and Coffee Break

10.50 a.m.
Business Cases: Instant Payment and PSD2, 1+1=3?
1 PSD2: The market has been opened up to Third Party Providers
1 Instant Payments: Realtime SEPA Credit Transfer starting November
3 Combination: New Business Cases with PSD2 & Instant Payments
Carsten Miehling, CEO, PPI Suisse

11.30 a.m.
Data Driven Banking with PSD2
• What is Data Driven Banking
• Preconditions for Data Driven Banking
• Opportunities and Risks related to PSD2
Gian Reto à Porta, Co-Founder & CEO, Contovista

12.10 p.m.Lunch Break

01.10 p.m.
Mobile Payment - Today and Tomorrow
• Apple Pay & Samsung Pay in Switzerland
• Usability, customer feedback & usage behaviour
• Latest trends & developments
Stephan Lindecker, CMO and Hans-Jörg Widiger, CEO, Swiss Bankers Prepaid Services AG

01.50 p.m.
The Increasing Flow of Tourists from Asia as Growth Potential
• an increasing number of tourists from Asia as a chance for commerce
• sales increase with Alipay and co.
Roger Niederer, Head Merchant Services, SIX Payment Services AG

02.30 p.m.
The Future of Payment: Convergent and Mobile
• How e-Commerce and POS Payments merge
• Advantages for financial institutes, merchants and consumers
• The relevance of the customer interface
Kurt Schmid, Managing Director Digital Payment, Netcetera AG

03.10 p.m.
• Re-Launch Spring 2017: Collectively Successful
• TWINT in everyday life: Who is using the app for what?
• Visions on the future
Thierry Kneissler, CEO, TWINT AG

03.50 p.m.
Networking Break with Expert Desks
One Table - One Topic - One Lecturer

Break free of traditional presentation sessions. Meet the speakers on your favorite topic and join high-level peer-to-peer discussions and networking with other experts.


04.30 p.m.
Is the Blockchain Really Going to Change the World? What’s in the Blocks?
David G. W. Birch, Director of Innovation, Consult Hyperion

05.20 p.m. Summary by the chairman and end of Day 1

05.30 p.m. Apéro riche kindly supported by
Following the official program, LBMA and Vereon invite all participants and presenters to an Apéro Riche. Seize this opportunity to make valuable new contacts and strengthen existing ones in a pleasant atmosphere.



Tuesday, 7th November 2017

08.00 a.m. Reception with coffee, tea and pastries

08.30 a.m. Opening of day 2 by chairman
Sandro Graf, Senior Lecturer / Head of Swiss Payment Research Center, ZHAW School of Management and Law

08.45 a.m.
3-D Secure 2.0: A Tangible Outlook
• Innovations which come along with 3-D Secure 2.0
• Advantages for merchants, issuers and customers
• Report on the current implementation
Peter Frick, Managing Director Payment Security, Netcetera

09.25 a.m.
PostFinance Benefit System
• Advantages for business and private customers
• Routing of the offer to private customers with corresponding affinities
• Benefit easily: Online Reservation, payment on site with the PostFinance Card
David Kauer, Lead Innovator & Member of Management and Beat Bieri, Senior Product Manager Value Added Services, PostFinance AG

10.05 a.m. Networking and Coffee Break

10.35 a.m.
Tokenization beyond Mobile Payments: next token use cases for the IoT and Merchants
• Tokenization and Digitization are a “digital Update” to the global payment infrastructure
• After the XPays, Wearables/IoT and Merchants are the next wave of token requestors – in    Switzerland too
• Mastercard Express as commercial framework allows Banks/Issuers to cooperate with Token    requesters at global scale
Guido Müller, Country Manager Switzerland, MasterCard Europe

11.15 a.m.
PSD2 - A Chance for Financial Institutions
• PSD2 from the viewpoint of commerce and banks
• the significance of the new Payment Service Directive
• innovations and chances for commerce and banks
Armin Schmid, PSD2 Initiative, SIX Payment Services AG

11.55 a.m.
Blockchain - Think Outside the Box: A New Model for the Future Power Market
• Blockchain and Smart Metering
• Regulatory Limits
• Peer to Peer trading model for solar energy
Dr. Sven-Joachim Otto, Lawyer, Partner, Public Law & Regulated Industries, PwC Legal

12.35 p.m. Lunch Break

01.30 p.m.
API and Open Banking Experience from the UK
- The Competition and Markets Authority (CMA) has pushed an Open Banking API standard in the    United Kingdom
- What experiences have been made and what can be derived from this?
- What are the next steps?
- In addition to the UK, the rest of Europe also has concrete efforts on this subject. What do they    look like?
Markus Lachnit, Management Consultant, Capco

02.10 p.m.
The Impact of Platforms in Banking
• A new reality: Technology and innovation induced changes of customer behaviour
• Intermediate state: Banks vs Fintechs // Banks vs Technology platforms
• Digital Ecosystems as new business capabilities for banks
Fabian Meyer, Managing Partner, COREtransform GmbH

02.50 p.m.
Networking Break with Expert Desks
One Table - One Topic - One Lecturer

Break free of traditional presentation sessions. Meet the speakers on your favorite topic and join high-level peer-to-peer discussions and networking with other experts.

03.30 p.m. Chairman's closing remarks
Sandro Graf, Senior Lecturer, Head of Swiss Payment and Research Center, ZHAW School of Management and Law

04.00 p.m. End of the Swiss Payment Forum 2017
See you again in 2018!

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Partners of the Swiss Payment Forum 2017

The Location Based Marketing Association is an international group dedicated to fostering research, education and collaborative innovation at the intersection of people, places and media. Our goal is to educate, share best practices, establish guidelines for growth and to promote the services of member companies to brands and other content-related providers.
Members of the LBMA include retailers, agencies, advertisers, media buyers, software and services providers, and wireless companies. Simply put, we want to help those engaging location-based services be as successful as possible. Worldwide the organization consists of over 1,300 members in 20 countries.

Netcetera offers innovative digital payment solutions with a strong focus on convenience, security and mobile use. More than 1,000 banking institutions and payment card issuers rely on our high-quality products for 3-D Secure, mobile contactless payment, digital wallets, risk-based authentication, digital banking apps, and more. We increase your customers’ loyalty through optimized banking, digital payment, and authentication convenience. Netcetera is headquartered in Switzerland and employs 500 experts at nine locations in Europe and the UAE. We operate 24/7 PCI-certified digital payment services covering all major card networks and serving over 25 million cards.

PostFinance is one of Switzerland’s leading financial institutions. More than 3 million customers view us as a reliable partner for private and business customers wishing to manage their own finances.

PPI has been working successfully as a consulting and software company for banks, insurances and financial service providers for over 30 years. Our customers in the project business appreciate our uncomplicated and flexible approach. We combine expert knowledge with technological proficiency to bring projects to a successful conclusion. We work in payments throughout Europe and with our standard product portfolio occupy a leading market position. As steadily growing family-owned stock company, PPI and our over 500 employees are entirely focussed on our customers' success.

SIX Payment Services
SIX Payment Services offers financial institutions and merchants secure, innovative services along the entire value chain of cashless payments. Our tailor-made solutions include settlement of domestic and international payments by credit, debit and prepaid card. One of Europe’s largest card transaction processors and market leader in Switzerland, Austria and Luxembourg, SIX Payment Services ensures that card-based payments in Switzerland and abroad are both accepted and processed.
With around 1,100 employees and 10 locations worldwide, SIX Payment Services supports clients in 33 different countries.

Gemalto is the world leader in digital security, with 2016 annual revenues of € 3.1 billion and blue-chip customers in over 180 countries. Gemalto helps people trust one another in an increasingly connected digital world. Gemalto’s unique technology portfolio – from advanced cryptographic software embedded in a variety of familiar objects, to highly robust and scalable back-office platforms for authentication, encryption and digital credential management – is delivered by our world-class service teams. Our 16’000 employees operate out of 112 offices, 43 personalization and data centers, and 30 research and software development centers located in 46 countries.

smama, the swiss mobile association drives the mobile business in Switzerland. Together with our members, we represent the mobile business ecosystem and evaluate the relevance of different topics and themes for the Swiss market. We introduce new trends and connect mobile business professionals.

The ZHAW School of Management and Law (SML) is one of Switzerland’s leading business schools. Our internationally acclaimed BSc and MSc programs as well as our range of continuing education programs are scientifically grounded, interdisciplinary, and practically oriented. As part of a university of applied sciences, we are devoted to the applicability of theoretical knowledge. Our research and consulting activities are theoretically sound and have practical value, focusing on immediate, efficient feasibility. Our main principle “Building Competence. Crossing Borders.” reflects our commitment to quality degree programs and further education, as well as a global mindset.

Medienpartner des Swiss Payment Forum 2017

B-Hive is a collaborative innovation platform in which major banks, insurers and market infrastructure players work together on common innovation challenges and build bridges to the startup and scale-up community.
The investors in the platform are AXA, BNP Paribas Fortis, ING, KBC, Belfius, Euroclear, SWIFT, AG Insurance, Baloise Insurance, Allianz, Isabel, BNY Mellon, Mastercard and the Belgian Government by means of the federal investment fund. B-Hive has three goals:
• Maintain the competiveness and leverage the opportunities offered by the digital transformation    for the financial services industry
• Build a strong local startup ecosystem in Belgium that exports its products and services
• Attract foreign smart technology companies to Brussels as a gateway to the Eurozone
B-Hive has built an extensive partner network with other federations, public partners and universities, and now counts most of the local startup and scale-up community in digital finance among its partners.

Banking Technology is the go-to, trusted resource for financial services and banking technology specialists across the sector. Their reputation has been earned over the years through their understanding of the industry, investigative journalism and independence.
Banking Technology delivers daily news and commentary on all things fintech through their website and free daily newsletter, whilst Banking Technology Magazine – a monthly print and digital publication in circulation for over three decades – provides in-depth research of the industry’s developments and trends.
Their annual awards show, Banking Technology Awards, recognises excellence in the use of IT and financial services, strive for innovation, and professional contribution to the industry’s betterment.
Get in touch for more information: is a transparent online platform for determining which products and services are the best based on the opinion of the crowd. The crowd consists of Internet users which have experienced products and services first-hand and have an interest in letting other potential buyers their thoughts on their experience. is driven by an algorithm allowing for both customers and providers of products and services to understand how the rankings are determined. The service can be used by potential buyers to learn more about their vendors prior to making a purchasing decision.

digitalbusiness CLOUD ist das lösungsorientierte Fachmagazin für den IT-Entscheider in kleineren, mittleren und großen Unternehmen und Organisationen. Das Magazin fungiert im besten Sinne des Wortes als persönlicher Berater und bietet konkrete Unterstützung bei der Bewältigung komplexer Problemstellungen in den Telekommunikations- und Informationstechnologien. digitalbusiness CLOUD ist die Pflichtlektüre all derer, die für die internen und unternehmensübergreifenden Geschäftsprozesse sowie die IT-Infrastruktur in Unternehmen und Organisationen verantwortlich sind. Dazu zählen Geschäftsführer, CEOs, CIOs, das obere Management sowie IT-Leiter und Prozess-Verantwortliche.

Das e-commerce Magazin versteht sich als Mittler zwischen Anbietern und Markt und berichtet unabhängig, kompetent und kritisch über aktuelle Trends, Strategien, Anwendungen und Lösungen des E-Commerce – sowohl im lokalen, nationalen als auch globalen Umfeld. Das e-commerce Magazin gibt praktische Hilfestellung bei der Auswahl, Einführung, beim Betrieb und bei der Weiterentwicklung von E-Commerce-Lösungen/Systemen, die bei der Abwicklung, beim Handeln von und mit Dienstleistungen und Produkten über das Internet helfen.

„FINANCE“ liefert spannende Einblicke in die Finanzen großer und mittelständischer Unternehmen – sowohl in der gleichnamigen Zeitschrift als auch auf dem Onlineportal. Die „FINANCE“-Redaktion steht seit beinahe 15 Jahren in engem und kritischem Dialog mit CFOs, Banken und der restlichen „Financial Community“. Sie bietet unterhaltsamen und informativen Finanzjournalismus in höchster Qualität, wie zahlreiche an die „FINANCE“-Redaktion verliehene Journalistenpreise belegen.
Sechsmal im Jahr erscheint das Magazin „FINANCE“, das Finanzchefs bereits seit dem Jahr 2000 mit Hintergrundberichten, Analysen und Interviews versorgt. „FINANCE“ ist die Pflichtlektüre für jeden CFO.
Die Onlineplattform „“ inklusive des Web-TV- Formats „FINANCE-TV“ bietet Finanzchefs tagesaktuelle Neuigkeiten aus der Wirtschaft und Finanzwelt – stets durch die Brille des CFOs betrachtet.
„FINANCE“ ist eine Publikation des F.A.Z.-Fachverlags FRANKFURT BUSINESS MEDIA. Der F.A.Z.-Fachverlag steht für einen hohen journalistischen Anspruch und für Kompetenz in Wirtschafts- und Finanzthemen.Seit über einem Jahrzehnt bietet das Verlagshaus Print-Magazine, Studien, Veranstaltungen und Online-Medien, darunter das „FINANCE-Magazin“, das Unternehmermagazin „Markt und Mittelstand“ und der führende Kongress für CFOs und Treasurer „Structured FINANCE“.

Global Banking & Finance Review is a leading Online and Print Magazine, which has evolved from the growing need to have a more balanced view, for informative and independent news within the financial community. Our experienced contributors provide this quality and in-depth insight in a clear and concise way, providing leading players and key figures with up to date information within the finance sector. Read in over 200 different countries and ranked below 15,000 globally by Alexa across billions of websites. To find out more, visit us at

Die Grü GmbH ist ein aufstrebendes und stark expandierendes Unternehmen im Bereich Gründerberatung und Online-Marketing. Wir bieten in diesem Bereich hochwertige Inhalte in Form von Strategien, Tipps und News an. Wir tragen maßgeblich dazu bei, dass unsere Kunden erfolgreicher werden. Seit 2011 nutzen mittlerweile über 40.000 Kunden unser Knowhow.

iBusiness ist Ihr Zukunftsforscher für interaktives Business: Hier erfahren Sie nicht nur, was die Interaktiv-Branche heute bewegt. iBusiness analysiert auch, welchen Einfluss aktuelle Ereignisse und langfristige Trends auf die digitale Wirtschaft und Medienzukunft haben.

International Finance Publication Limited is a London-based financial and business publication that has a presence in print, internet and the digital space.
The website focuses on the latest news, in-depth analysis and offers insights into the economy, finance, banking, forex, Islamic Banking, wealth management, fintech, insurance and capital markets around the world. The quarterly rint edition was launched in 2014 to cater to C-level executives. The October 2017 issue of the magazine has a special section on Banking and Fintech.
Based on the feedback, a second label iMarket Insights was launched in 2016.
The company has a division iMarket Metrics, which organises conferences, conclaves, corporate training programmes and bespoke events.
The company honours outstanding companies and individuals with the International Finance magazine awards.
With over 500 clients in six continents, International Finance magazine is one of the most sought-after and fastest growing information dissemination media outlets in the world. on Facebook on LinkedIn

ISO-20022.CH ist das Informationsportal für den neuen Zahlungsverkehr in der Schweiz. ISO-20022.CH recherchiert am Puls der Zahlungsströme, bringt News und Hintergrund zu den Themen, die den Finanzplatz Schweiz bewegen. Fakten und Einschätzungen für Banken und Versicherer, Finanzdienstleister und Software-Hersteller, Unternehmen und Startups sowie für Kunden und Anwender. Redaktionelle Kernthemen: Zahlungsverkehr im Umbruch. Harmonisierung Zahlungsverkehr Schweiz. Alles rund um ISO 20022. Digitale Transformation im Finanzbereich. Etablierte und neue Player in veränderten Geschäftsfeldern mit neuen Geschäftsmodellen. Entwicklungen, welche die Finanzbranche und den Zahlungsverkehr aktuell und in den nächsten Jahren prägen: Open Banking, FinTech, PSD2, Instant Payments, digitalisierte Karten und Mobile Payments, Crowdfunding, Robo Advisory, Big Data, Blockchain und mehr.
Redaktionelle Ausrichtung: Aktuelles in den News. Einschätzungen, Meinungen und Bewertungsvorschläge in den Hintergrundthemen und Interviews. Abrufbares Wissen und Know-how in der Knowledge-Datenbank.

Das Schweizer ICT-Magazin für Business-Entscheider
Die Netzwoche ist die abonnentenstärkste Schweizer ICT-Fachzeitschrift. Sie richtet sich an alle Schweizer Business-Entscheider und Opinion-Leader in den Bereichen IT, Telekommunikation, E-Business und Webtechnologien. Die spezialisierte Redaktion verfolgt das Marktgeschehen und berichtet über alles Relevante: tagesaktuell mit Online-News, zweiwöchentlich im Printmagazin mit vertiefenden Hintergrundberichten und Interviews.
Die Netzwoche ist offizielles Publikationsorgan der simsa (Swiss Internet Industry Association).

The Payments & Cards Network is dedicated to the Payments industry. Adding value to clients by offering innovative executive search, recruitment and RPO solutions to international clients. With offices in Cape Town, Hong Kong and Amsterdam, a global outlook and understanding of the payments landscape is in place to offer the best advice and service on the market. Call us with your specific needs today on +31 20 3030 257 and one of our consultants will be able to help quickly and efficiently.

press1 ist Spezialist für Corporate Communication. Press1 bietet technische Dienstleistungen für die Distribution von Pressemitteilungen in allen Medienformaten. Für Messegesellschaften, Verbände, Kongresse und Events hat press1 komplette PR-Systeme aus multimedialen Internet-Pressefächern, der Logistik für Presse-Zentren sowie Live-Video-Streaming entwickelt.

SmartMoneyMatch verbindet die globale Investment Industrie
Für die Bedürfnisübereinstimmung im Investmentbereich bietet SmartMoneyMatch zwei Hauptfunktionalitäten:
1. Investments können klassifiziert werden (analog eBay) und aufgrund dieser Kriterien Investitionen angeboten bzw. nachgefragt werden. Dabei kann angegeben werden, was man anbieten und erfragen möchte und gibt damit anderen Personen die Möglichkeit, die entsprechenden angebotenen/nachgefragten Investments zu finden. Ebenfalls kann ein Request for Proposal (RFP) erstellt werden, das Angaben zu Suchkriterien enthält. Die potentiellen Anbieter können angeben, welche Art von RFP sie interessiert.
2. Personen können sich miteinander verknüpfen. Das Ziel ist, relevante Personen aus dem Investmentumfeld miteinander zu verbinden. Dies geschieht analog zu LinkedIn/Xing, jedoch mit relevanten Kriterien für den Investmentbereich.

The Paypers is the Netherlands-based leading independent source of news and intelligence for professionals in the global payment community. Our products are aimed at merchants, payment services providers, processors, financial institutions, start-ups, technology vendors and payment professionals and have a special focus on all major trends and developments in payments-related industries including online and mobile payments, online/mobile banking, cards, cross-border ecommerce, e-invoicing and SEPA. We are also keen on keeping our readership informed with regard to online fraud prevention innovations and the most significant trends in the e-identity space.

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