Review Swiss payment forum 2022
WHO KNOWS THE DEVELOPMENTS OF THE PRESENT ...
This year, the Swiss Payment Forum took place in Zurich on November 21 and 22. With an absolute record of almost 220! participants, 13 partners and 29 speakers, we look back happily on the 11th edition of the conference.
Moderated by Sandro Graf, we were able to experience 21 groundbreaking presentations on the present and future of payment. As usual, the range of topics was broad:
Instant Payment, Open Banking, decentralised payments, decentralised finance, CBDCs, Stablecoins, crypto-strategies of national banks, smart contracts, embedded finance, Click to Pay, digital payments, sustainable banking, multi-banking, lean card ordering processes, QR code scan apps worldwide, brands in Payment, Metaverse, Decentraland, improving cross border payments, carbon calculator, SIC via SSFN, protection against expropriation and inflation through cryptos, PostFinance Pay, Soft POS, Tap on Mobile, investment and banking ideas for the smartphone generation, the results of the Swiss Payment Monitor.
For the keynote this year, we were able to win Lars Thomsen, one of the world's leading innovation researchers. He spoke about the trends, innovations and tipping points of the next 520 weeks and gave us an exciting insight into the world of tomorrow. From his perspective, the central question after 30 years of digitalisation is: "What comes after digitalisation?" While the Internet of Things is growing 20 times faster than the Internet of People, a neural network of unimagined proportions is emerging. We are curious to see whether the 7 mega trends addressed by Lars Thomsen will hold their own in the next 10 years and what role Europe and Switzerland will play in this.
New this year was the Innovation Panel chaired by Dr. Thomas Fromherz: Out of three exciting pitches, the audience chose Kaspar& as the winner.
We would like to thank everyone who was present on stage and participated this year and made the 11th Swiss Payment Forum a great success. We are already looking forward to the next Swiss Payment Forum on November 13 and 14, 2023 in Zurich!
... MAKEs BETTER DECISIONS FOR THE FUTURE!
Agenda Swiss Payment forum 2022
Conference Day 1 - November 21
8:40
Payment Transactions 2030 on High Speed
+ How payments in real time are shaping the future
+ Experience of a bank and their Use Case for Instant Payments
+ Chances and risks in launching Instant Payments for a bank
Christian Fink and Lars Goerke van den Berg and Tobias Ott TeamBank
9:20
Trade Survey 2022: Cashless Payment Transactions in the Swiss Retail Market
Dr. Dominique Bächler of treibauf and Dr. Marcel Stadelmann of ZHAW are presenting the main results of the study about the structures and costs of cashless payments in the swiss retail market.
Dr. Dominique Bächler treibauf and Dr. Marcel Stadelmann ZHAW
10:40
"Dancing on shifting sands" - How to keep up with the simultaneous developments in three fundamentally different payment paradigms
+ Innovation in classical payment instruments
+ Beyond the 4-party-model, as the gold-standard for payments nowadays
+ Decentralised Payments and Central Bank Digital Currencie
Fabian Meyer CORE
11:20
Beyond Consumer Payments
+ How Click to Pay, an industry solution, is further developing card-based payment transactions
+ Correspondent banks: a discontinued model?
Santosh Ritter Visa
13:00
Payments on Steroids – New Technologies Fueling New Use Cases
+ Considerations from an European Service Provider
+ Use cases in Open/Digital Banking
+ The case for Instant Payments
Jacqueline Good Ziltener Senior Payments Specialist, Worldline
13:40
The debiX+ App: the result of a powerful collaboration - But where do we go from here?
+ Digital payment & self-servicing on the rise with the new debit cards; how could we achieve so much in such a short time?
+ How will the development continue and what "tools" does a bank need for this?
+ Outlook and discourse on the development of the app needs of banks and end customers.
+ Does the Open Banking movement open the gates for uncontrolled third-party providers? Do we need to react?
Tobias Ott netcetera and Deniz Maden SIX
14:20
Imagining and building your modern payment card program
Why a modern payment card program is a win-win-win?
+ A win for cardholders who are in control and get the perfect card for each payment
situation they face.
+ A win for merchants who improve the payment journey for online shoppers and the overall
conversion rate.
+ A win for card issuers who increase card acquisition and transactions by deploying the
latest modern services the industry offers
Olivier Martinon Thales
15:30
Payment as a Driver of the Digital Future: How TWINT Simplifies Everyday Life in Switzerland
+ Switzerland as a pioneer in Mobile Payment
+ From payment as a commodity to payment as an enabler for everyday simplification
+ The digitally integrated customer journey and the role of payment
Jens Plath Chief Marketing Officer, TWINT
16:10
Stablecoins: Overview & Opportunities for International Payments
+ What types of stablecoins are there?
+ How do stablecoins differ from other cryptocurrencies and CBDCs?
+ What are the risks?
+ What potential do stablecoins represent based on the example of home remittances?
Gregor von Bergen Capco
16:50
KEYNOTE
What the future brings: Trends, innovations and tipping points for the next 520 weeks
+ The main seven megatrends of the years 2020
+ Incremental vs. disruptive innovations: What can be learned of new disruptors?
+ Technologies, users and the banking industry are changing, how does the future look?
+ E-Commerce, Smart-Commerce and Wow-Commerce: The new categories for commerce, catering, retail and financial industry
Lars Thomsen Future Matters
17:45
Apero riche kindly supported by VISA
Following the official programme, Visa and Vereon invite all participants and speakers to an apéro riche. Take advantage of this opportunity to make and strengthen valuable contacts in a pleasant atmosphere.
Conference Day 2 - November 22
8:35
Will DeFi revolutionize the World of Finance?
+ The idea behind Decentralized Finance
+ Will regulatory offensives stop the development of DeFi?
+ Banks, Insurances, Trading Platforms: where are they in the future of Metaverse?
+ Can DeFi and TradFi Co-Exist side by side?
Silvan Thoma PwC
9:05
What is shaping the future of payments?
+ What lies ahead for Retail Payments?
+ How can cross boarder payments be better coordinated and easer to process ?
+ What is the role of central banks in the future of payments?
Morten Linneman Bech Bank of International Settlement
10:45
Swiss Finance Network (SSFN) – Network for Switzerland
+ Why a new network for the Swiss financial centre?
+ SCION and SSFN: A short story of development
+ How the journey continues
Thomas Reske Senior Product Manager, SIX Banking Services
11:15
Can Cryptos already sit at the same table as the Grown Ups?
+ From Bitcoin to CBDC an overview and a live demo of a SWIFT transaction
Oscar Neira Incentage
11:45
«PostFinance Pay» | New E-Payment Solution from PostFinance in 2023
+ Presentation of the customer journey with the prototype of «PostFinance Pay»
+ Account-based shopping without cards and sensitive entries via the PostFinance app
+ Value-added services «Express Checkout» und «Age Verification»
+ Token-on-File for online shops now also with transaction signature/payment guarantee
+ Overview of all registered "PostFinance Pay" tokens to shoppers
+ Transaction limits configurable «on the fly» (up to max. CHF 20,000
David Kauer Customer Journey Owner | Member of Management, PostFinance
13:15
Soft POS and Metaverse - Just Hype or Sustainable Payment Technology
+ Innovations for a completely new customer experience
+ Metaverse - new behavioural patterns in retailing
+ Soft POS - a potential game changer
Daniel Haas und Marco Casagrande Worldline
13:55
Money in the digital age and the Metaverse - What does that mean for Banks?
+ Cashless society
+ Digital currency
+ Blockchain and Tokens
Dr. Martha Böckenfeld Thought Leader Metaverse, Advisory Board GenTwo
Rethink Investment Advisory
+ Is it easier to make decisions on investments with new technologies?
+ How does digital support to wealth managers and investors without a Robot taking over work?
+ How can the community be my inspiration for investments?
Luba Schönig UMushroom
Generation Smartphone
+ Simple yet brainy
+ Expectations of Generation Smartphone to Banking
+ Generation Smartphone is redefining the (banking) world
Markus Schwab Yuh
Pay, Round Up, Invest.
The combination of financial services can not only shape behaviours but can also be the gate to an new Open World of Finance.
Dr. Jan-Philip Schade Co-founder Kaspar&
Partner
Capco, a Wipro company, is a global technology and management consultancy specializing in driving digital transformation in the financial services industry. With a growing client portfolio comprising of over 100 global organizations, Capco operates at the intersection of business and technology by combining innovative thinking with unrivalled industry knowledge to deliver end-to-end data-driven solutions and fast-track digital initiatives for banking and payments, capital markets, wealth and asset management, insurance, and the energy sector. Capco’s cutting-edge ingenuity is brought to life through its Innovation Labs and award-winning Be Yourself At Work culture and diverse talent.
Learn more in the Who is Who
CORE is an IT think tank based in Berlin, Dubai, London and Zurich. As a consultancy with valuable implementation expertise, CORE facilitates the management of complex IT transformations of companies and market participants for whom IT contributes significantly to their business success. With its range of services, CORE addresses large parts of the IT value chain - starting with the analysis of market developments, the design of the (IT) strategy and the definition and management of implementation projects, to the implementation of digital solutions and operations. CORE provides interdisciplinary expert teams devising complex technology strategies together with our clients. These teams combine management consulting expertise with specialized technology and industry-specific knowledge. Besides its technology focus, CORE is specialized in retail and corporate banking as well as insurance, media, public sector and health care.
Learn more in the Who is Who
INFORM GmbH is a global company in advanced optimization software systems and a leader in providing intelligent, customer-centric fraud prevention and AML compliance solutions. With RiskShield we offer a multi-channel platform that detects and manages suspicious activities, minimizing losses and optimizing efficiencies using advanced analytics, machine learning and intuitive rule management controls. RiskShield provides a robust solution with proven fraud detection results that are reliable, fast and responsive. More than 1000 companies worldwide benefit from using advanced optimization software systems by INFORM in industries such as financial services, insurance, telecommunication, health care, transport logistics, airport resource management and production planning. INFORM employs over 900 staff from more than 30 countries.
Learn more in the Who is Who
Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.
Netcetera is a global software company with cutting-edge IT products and individual digital solutions in the areas of secure digital payment, financial technologies, media, transport, healthcare and insurance. More than 2,000 banks and issuers, and 150,000 merchants rely on the digital payment solutions and globally certified 3-D Secure products of the market leader for payment security. The owner-managed company covers the entire IT lifecycle, from ideation and strategy to implementation and operation. The balanced combination of the latest technologies and proven standards ensures investment security, from large-scale projects to innovative start-ups. Founded in 1996, Netcetera is a holding company with around 800 employees and is headquartered in Zurich, Switzerland, with additional locations across Europe, Asia, and the Middle East.
Learn more in the Who is Who
PostFinance is one of the leading Swiss financial institutions and, as the market leader in payment transactions, ensures a smooth flow of money every day. Whether it's paying, saving, investing, making provisions or financing - PostFinance meets its customers at eye level, speaks their language and offers them understandable products at attractive conditions. This makes it the ideal partner for anyone who wants money to be easy to handle and manages their finances independently. PostFinance employs around 4000 people throughout Switzerland.
Learn more in the Who is Who
Gemalto, a Thales company, is the global leader in digital security, bringing trust to an increasingly connected world. We design and deliver a wide range of products, software and services based on two core technologies: digital identification and data protection. Our solutions are used by more than 30,000 businesses and governments in 180 countries enabling them to deliver secure digital services for billions of individuals and things. Our technology is at the heart of modern life, from payment to enterprise security and the Internet of Things. We have built a unique portfolio of technology and expertise including physical and digital identity credentials, multiple methods of authentication – including biometrics – and IoT connectivity as well as data encryption and cloud service protection. Together, these technologies help organizations protect the entire digital service lifecycle from sign-up to sign-in and account deletion with data privacy managed throughout.
Learn more in the Who is Who
treibauf develops tried-and-tested interface software to make it easier for businesses to integrate, process and administer their electronic payments – world wide.
Our EFT solutions not only make day-to-day tasks simpler, but also make business processes much faster, by reducing effort and eliminating sources of error, thereby saving time, money and effort!
Learn more in the Who is Who.
Make convenient and secure payments with TWINT using your smartphone: pay at the cash register in supermarkets, in online shops, when shopping at farm shops, on public transport, when parking or transferring money to your friends. With over five million active users and over 160 employees, TWINT is the leading payment app in Switzerland. TWINT AG belongs to Switzerland’s biggest banks: BCV (Banque Cantonale Vaudoise), Credit Suisse, PostFinance, Raiffeisen, UBS, Zürcher Kantonalbank as well as SIX and Worldline.
Learn more in the Who is Who
For more than 30 years, van den Berg Service AG has been developing innovative solutions for payment transactions. Thanks to its expertise in the areas of instant payments, individual and bulk payments, SEPA card clearing, Optical character recognition for paper based payments, T2/T2S consolidation and SWIFT connectivity, van den Berg has established itself on the market as a reliable payment transaction specialist.
Decades of experience and extensive know-how support customers from the financial sector and corporate customers in the efficient handling of payment transactions and the associated processes.
The solutions of van den Berg Service AG have been used by more than 100 customers for many years.
Learn more in the Who is Who
Visa Inc. (NYSE: V) is the world’s leader in digital payments. Our mission is to connect the world through the most innovative, reliable and secure payment network - enabling individuals, businesses and economies to thrive. Our advanced global processing network, VisaNet, provides secure and reliable payments around the world, and is capable of handling more than 65,000 transaction messages a second. The company’s relentless focus on innovation is a catalyst for the rapid growth of connected commerce on any device, and a driving force behind the dream of a cashless future for everyone, everywhere. As the world moves from analog to digital, Visa is applying our brand, products, people, network and scale to reshape the future of commerce.
Learn more in the Who is Who
Worldline [Euronext: WLN] helps businesses of all shapes and sizes to accelerate their growth journey – quickly, simply, and securely. With advanced payments technology, local expertise and solutions customised for hundreds of markets and industries, Worldline powers the growth of over one million businesses around the world. Worldline generated a 4.4 billion euros revenue in 2022.
Learn more in the Who is Who
The ZHAW School of Management and Law (SML) is one of Switzerland’s leading business schools. Our internationally acclaimed BSc and MSc programs as well as our range of continuing education programs are scientifically grounded, interdisciplinary, and practically oriented. As part of a university of applied sciences, we are devoted to the applicability of theoretical knowledge. Our research and consulting activities are theoretically sound and have practical value, focusing on immediate, efficient feasibility. Our main principle “Building Competence. Crossing Borders.” reflects our commitment to quality degree programs and further education, as well as a global mindset.
Medienpartner
Founded in 2018, CryptoNewsZ is a pioneer news media network covering news and events of the crypto space and the indispensable blockchain technology. It evolved with the aim to cater top-notch, authentic, and compelling stories to crypto enthusiasts. Guided by the principles of ‘Honesty and Transparency,’ the CryptonewsZ team works 24/7 to deliver accurate, unprejudiced, and well-analyzed reports to news consumers around the world. We also envision to capture the crypto updates instantly, much before they become mainstream. Our professional ethics guide us to maintain a steadfast approach to all the happenings and corroborate every information through multiple resources.
Finyear Daily News: The bridge between TradFi (Traditional Finance) and DeFi (Decentralized Finance)
With LEADER, MetroComm AG from St.Gallen launched an entrepreneurial magazine in 2002 that promotes Eastern Switzerland as a strong business location – with a mix of reports, portraits, commentaries, news and interviews with economic heavyweights and political movers and shakers. This mix provides attractive, well-founded and also surprising insights into the entire spectrum of Eastern Switzerland and Liechtenstein's economic environment. LEADER is published nine times a year and has become an important read for business, political and administrative leaders in the cantons of St.Gallen, Thurgau, both Appenzells and the Principality of Liechtenstein. Leaders just read LEADER.
Moneycab, THE news platform for decision makers since 2001. Free of charge, up-to-date, relevant. This is where CEOs, entrepreneurs and founders get information every day. Interviews, digitalization, startups, sustainability, finance or IT: Always be up to date on all channels (web, smartphone, newsletter).
Payments Cards & Mobile is built on three pillars of: Publishing, Research and Consulting. For 28 years we have been supporting the payments industry with our award-winning insight and analysis. We offer our clients services ranging from content creation through reports, white papers and blogs through to distribution via our own platforms, supported by a strong social media presence and paid for media like The Economist and The Financial Times. Payments Cards and Mobile magazine covering Cards, Issuing& Acquiring, Regulation, Mobile Payments, Contactless, e-Commerce and POS is published 6 times a year with supplements.
