REVIEW 2019
Swiss Payment Forum
November 11 and 12, 2019
New Players, New Rules, New Game
This year's Swiss Payment Forum took place on November 11 and 12 in Zurich. Around 200 Swiss and international participants from the payment industry gathered at the 2-day conference to discuss the future of payments. The broad spectrum of topics ranged from e-wallets and super apps in China and India to biometric authentication of payment processes, emotional shopping experiences and e-commerce challenges to crypto currencies such as Bitcoin, Ether, Libra and Stablecoins.
The speakers of the user panel showed what is relevant to them in the payment process and how the decision-making process for the launch of a payment method takes place. These included the AccorHotels Group, Lidl Switzerland, euroShell Germany and the Swiss Federal Railways. The popularity of innovative payment solutions is steadily increasing, not least due to the application of biometric authentication procedures. Fintechs are constantly developing new solutions and digital banks are also gaining ground: A new game is emerging in the payment industry with new needs, rules and players. A representative survey conducted by the Swiss Payment Monitor 2019 shows that 19 percent of the Swiss and German population already receive services from neobanks such as Revolut and TransferWise.
The developments remain exciting and next year the payment industry will meet again at the Swiss Payment Forum on November 9 and 10, 2020 in Zurich.
Impressions of the Swiss Payment Forum 2019
Highlights of The 8th annual Conference
- Financial Trends 2020: Potential and Limits of the Fintech License
- SARON as Libor Replacement
- Payment from User´s Perspective: Shell, Mövenpick, SBB and Lidl Switzerland
- The Key Success Factors of Internationally Successful Mobile Payment Solutions
- New Opportunities through 3-D Secure
- Convergence between In-Store and E-Commerce Payments
Monday, November 11, 2019
08.00 Reception with Coffee, Tea and Croissants
08.30
Welcome
Sandro Graf, Swiss Payment Research Center and ZHAW School of Management and Law
08.45
KEYNOTE
Trends and Influences within the Financial Services Industry
Damir Bogdan, Actvide
09.30
Payment in China – A Model for the Future?
• Alternative means of payment
• Dealing with disruption
Robert Komatz, UnionPay International
10.10 Networking Coffee Break
10.40
Revitalisation of Contactless Cards with Functions for Web- and Mobile Banking
New concept to make digital banking applications saver, quicker and more affordable
through the usage of contactless cards
John Ahlberg, Thales
11.20
Digital in Payment 2020 – Which Solutions and Technologies will Prevail?
• Convergence between in-store and eCommerce payments
• OEM Pays, Merchant tokenisation, SRC quo vadis
• Value Added Services around payment
Kurt Schmid, Netcetera
12.00
The Change at the Point of Sale
• Flexibility and regulation
• Stationary and mobile
• Static and interactive
Thomas Heldner, Worldline / SIX Payment Services
12.40 Networking Lunch
13.45
PANEL DISCUSSION
Open Banking - Gateway into Digital Ecosystems
Banks now have the opportunity to increase value for their customers, secure the customer interface and save costs through better digital services and personalized offers.
Which business models emerge beyond payment?
Matthias Hönisch, BVR
Sven Siat, SIX Group
Tobias Wirth, Aduno Group
Moderator: Andre Standke, Thede Consulting CH
15.00
3DS 2.0 – New Chances for all Parties
Whitelisting, frictionless and risk-based authentification will make payment processes on the internet not only safer, but also more convenient.
Stephan Rüdisüli, Netcetera and Patrick Juffern, INFORM
15.40 Networking Coffee Break
16.10
How Digital Money Stays Digital, from Transaction to Booking. Tuning, Controlling and
Booking Omni-Channel Sales is Easy!
Christian Vetsch talks to a multinational retailer about
the transparency of cashless payment processes.
Christian Vetsch, Abrantix
16.40
In Plain Sight: The App Vulnerability Epidemic
The world runs on mobile, hybrid and web apps. With millions in use, they are essential to conducting business effectively and safely. The common belief is that these endpoints are simple clients that do not contain sensitive data, since valuable corporate data resides solely on servers and is well protected – this belief couldn’t be further from the truth.
Arxan Technologies and AdNovum will give real life examples and will discuss:
• Why Magecart-style web app attacks are so effective
• Results from the latest penetration testing research, documenting how 30 out of 30 mobile financial services apps across Europe and the United States are left woefully unprotected
• How AdNovum uses Arxan to protect mobile banking, insurance and government apps
17.20
KEYNOTE
From Swiss Franc to Bitcoin - Has Our Currency Come to an End?
Prof. Dr. Aleksander Berentsen, University of Basel, Faculty of Economics,
Center for Innovative Finance
18.10
APÉRO RICHE
All participants and speakers are invited to enjoy the Networking Apéro in a laid-back atmosphere.
Use this opportunity to intensify your business contacts and grow your network.
Tuesday, November 12, 2019
08.00 Reception with Coffee, Tea and Croissants
08.30
Welcome
Sandro Graf, Swiss Payment Center and ZHAW School of Management and Law
08.45
Regulatory Developments in the Area of Payment Systems
• Financial trends 2020: national and international
• Potential and limits of a fintech license
• SARON as Libor Replacement: the three most significant challenges
Dr. Martin Liebi, PwC
09.25
Digital Transformation at PostFinance
• Overview of digital transformation at PostFinance
• Innovations in shopping 2019
• Outlook for our launches in 2020
Markus Schwab and David Kauer, PostFinance
10.05
Crypto-Payments in the Retail Market
• Payment gateway of Bitcoin Suisse with cryptocurrencies
• Payments with Mobile Wallet: Peer to Peer and at the Point of Sale (POS)
• Risk hedging of cryptocurrencies for merchants
• Possible acceptance of Stablecoin CryptoFranc (XCHF)
Armin Schmid, Bitcoin Suisse
10.45 Networking Coffee Break
11.15
User Experience: The New Brand
• What makes a positive or negative user experience?
• How are new customer experiences created?
• How are innovative payment models related to user experience?
Christian Baumann, Worldline Global
11.55
Succeeding in Mobile Payments: Lessons from the Incredible Growth of Mobile Wallets in China and India
• Factors that have led to the success of wallets in the emerging markets
• Applicability to developed markets
• Key success factors in deploying mobile payments solutions globally
Kebbie Sebastian, Penser
12.25 Networking Lunch
|
13.30 USER PANEL |
15.00
Swiss Payment Monitor 2019 – How does Switzerland Pay?
Updated data of the HSG-ZHAW investigation on the status of mobile payment: The perception of security of various means of payments in the presence and distance business
Sandro Graf, Swiss Payment Research Center and ZHAW School of Management and Law
15.30 Summary and Outlook
15.45
FAREWELL COFFEE
At the end of the event, Vereon AG invites all participants and speakers to a final coffeebreak. Take the opportunity to review the Swiss Payment Forum with your colleagues.
Partners of the Swiss Payment Forum 2019
Arxan, a global trusted leader providing the industry's most comprehensive application protection solutions, works with organisations looking to protect applications or securely deploy and manage business-critical apps to the extended enterprise. Arxan currently protects more than one billion application instances across many industries including financial services, mobile payments, e-commerce, medical devices, automotive, gaming, and entertainment. Unlike legacy security solutions that rely on perimeter-based barriers to keep bad actors out or that require device management controls, Arxan solutions protect at the application-level from the inside out. This approach protects the source and binary code to expand the corporate perimeter of trust. Arxan provides a broad range of patented security capabilities such as a dynamic app policy engine, code hardening, obfuscation, white-box cryptography and encryption, and threat analytics. Founded in 2001, Arxan is headquartered in North America with global offices in EMEA and APAC.
Bitcoin Suisse AG is a regulated Swiss financial intermediary with a specific focus on crypto-assets. Founded in 2013, Bitcoin Suisse AG offers brokerage services (trading desk, online trading platform), various ICO services (advisory, facilitation, liquidation) and other related services such as storage, blockchain analysis and a payment gateway system for companies accepting Bitcoin (BTC) or Ether (ETH). More than 65 people in Switzerland and Denmark serve private and institutional clients and develop inhouse technologies. Bitcoin Suisse is operating under Swiss law and according to AML (Anti-Money-Laundering) regulations. Bitcoin Suisse has played an important role in some of the most successful and influential projects in the crypto space, such as Ethereum.
Netcetera offers innovative digital payment solutions with a strong focus on convenience, security and mobile use.
More than 1,000 banking institutions and payment card issuers rely on our high-quality products for 3-D Secure, mobile contactless payment, digital wallets, risk-based authentication, digital banking apps, and more. We increase your customers’ loyalty through optimized banking, digital payment, and authentication convenience.
Netcetera is headquartered in Switzerland and employs 500 experts at nine locations in Europe and the UAE. We operate 24/7 PCI-certified digital payment services covering all major card networks and serving over 25 million cards.
www.netcetera.com
NetGuardians is an award winning Swiss FinTech. Established in 2007, we help over 50 Tier 1 to Tier 3 banks worldwide to fight financial crime. NetGuardians developed the smarter artificial intelligence solution made for banks to proactively prevent fraud. We empower our clients by providing AI technology together with contextual information and great user experience. Banks using NetGuardians’ solution achieved 83% reduction in false positives, saved 93% of the time lost in fraud investigation, and prevented new fraud cases. We were recognized as Gartner Cool Vendor in 2015 and Chartis RiskTech 100 Vendor in 2018 and in 2019.
www.netguardians.ch
PostFinance is one of the leading Swiss financial institutions and, as the market leader in payment transactions, ensures a smooth flow of money every day. Whether it's paying, saving, investing, making provisions or financing - PostFinance meets its customers at eye level, speaks their language and offers them understandable products at attractive conditions. This makes it the ideal partner for anyone who wants money to be easy to handle and manages their finances independently. PostFinance employs around 4000 people throughout Switzerland.
Gemalto, a Thales company, is the global leader in digital security, bringing trust to an increasingly connected world. We design and deliver a wide range of products, software and services based on two core technologies: digital identification and data protection. Our solutions are used by more than 30,000 businesses and governments in 180 countries enabling them to deliver secure digital services for billions of individuals and things. Our technology is at the heart of modern life, from payment to enterprise security and the Internet of Things. We have built a unique portfolio of technology and expertise including physical and digital identity credentials, multiple methods of authentication – including biometrics – and IoT connectivity as well as data encryption and cloud service protection. Together, these technologies help organizations protect the entire digital service lifecycle from sign-up to sign-in and account deletion with data privacy managed throughout. Gemalto is part of the Thales group, a €19bn international organization with more than 80,000 employees in 68 countries worldwide.
Thede Consulting provides support in the development of future payment solutions. On a European level, we consult decision makers on strategy, concept development and implementation in Financial and Mobility Services, Retail and Loyalty in order to develop business models for seamless, multichannel payment processes. Our core competency is the application of new technologies, e.g. Connected Car, Wearables or Voice Services, as well as the evaluation of valuable data insights for customer retention.
UnionPay International (UPI) is a subsidiary of China UnionPay focused on the growth and support of UnionPay’s global business. In partnership with more than 2000 institutions worldwide, UnionPay International has enabled card acceptance in 174 countries and regions with issuance in 52 countries and regions. UnionPay International provides high quality, cost effective and secure cross-border payment services to the world’s largest cardholder base and ensures convenient local services to a growing number of global UnionPay cardholders and merchants.
Worldline is European market leader in payment technology. More than 11,000 payment experts ensure future-oriented innovations and services in over 30 countries. With 45 years of experience, Worldline is an innovative pan-European company that covers the entire value chain of cashless payment transactions with its highly secure payment and transaction services. Future-oriented omnichannel and end-to-end solutions guarantee seamless transaction processing for merchants, financial institutions and companies in public administration, transport and industry. SIX Payment Services has been part of Worldline since the end of 2018, making it Europe's largest technology partner for banks and merchants. The tailor-made solutions from SIX Payment Services include a broad portfolio of payment terminals and the acceptance and processing of national and international payments with credit, debit and prepaid cards as well as the smartphone. Together with the industry solutions from SIX Payment Services, Worldline also serves the specific needs of customer segments such as the travel, hotel and restaurant industry, the vending machine business as well as e-commerce and omni-channel merchants throughout Europe.
www.worldline.com
www.six-payment-services.com
The ZHAW School of Management and Law (SML) is one of Switzerland’s leading business schools. Our internationally acclaimed BSc and MSc programs as well as our range of continuing education programs are scientifically grounded, interdisciplinary, and practically oriented. As part of a university of applied sciences, we are devoted to the applicability of theoretical knowledge. Our research and consulting activities are theoretically sound and have practical value, focusing on immediate, efficient feasibility. Our main principle “Building Competence. Crossing Borders.” reflects our commitment to quality degree programs and further education, as well as a global mindset.
www.sml.zhaw.ch
Network Partner
Media Partners
CryptoNewsZ is a News Publication that brings the latest news on cryptocurrencies, blockchain, ICOs, crypto exchanges, DApps, price analysis of cryptocurrencies, interviews and other prominent events for the crypto community. We aim to evolve the crypto world and help people understand each and every concept. Ours is a commercial website providing exclusive news and information with an extensive reach of users across the globe.
www.cryptonewsz.com
International Finance, a premium financial and business analyst magazine, largely focuses on the economic and business developments across emerging markets worldwide. The website offers in-depth analysis and insights into global topics of interest: such as economy, finance, banking, forex, Islamic Banking, wealth management, fintech, insurance and event updates. In addition, the quarterly print edition discusses world topics through interviews and opinion pieces catering to C-suite executives and leading decision-makers. Each year, International Finance also hosts its annual Awards to honour a myriad of companies excelling in their respective sectors.
The Swiss Finance + Technology Association is an independent association neutrally representing all stakeholders of financial services, working as a center of gravity to foster the development of the Swiss FinteCH Ecosystem.
www.swissfinte.ch
